Tony Graziano wrote:
>>>> On 4/9/2009 at 10:08 AM, in message
> <[email protected]>, "Scott Lawrence"
> <[email protected]> wrote:
>> On Thu, 2009-04-09 at 06:18 -0400, Tony Graziano wrote:
>>> Can I assume ResourceListServer handles BLF and speed dial and is
>>> independent of PresenceServer which only handles ACD?
>> That is correct.  The names are unfortunate.
>>
>> Actually, RLS has nothing to do with speed dial per se - they just
>> happen to be configured as part of the same feature on the Polycoms.
>>
>>
>>
> Ugh.. Yes I understand, and I'm not sure it would matter since PresenceServer 
> activates only if ACD is configured. One more question on that then?
> 
> Does the Counterpath plugin have the capability to get speeddials or ONLY 
> speeddials with presence (blf)?
> 

Only monitored speed dials are supported on Counterpath.
There is an improvement request in JIRA to support standard speed dials on
this soft-phones (as well as phone books). I am not sure if it's not
supported because of the soft phone limitation or because of the plugin
limitation.
D.

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