Woof wrote:
...
> > 2) external DISA user calls into Auto Attendant (typically via cell 
> > phone speed dial)
> External users call into their voicemail, thus they have 
> authenticated themselves with a valid passcode.  Callers in 
> to AA aren't authenticated, so thus DISA makes more sense (to 
> me) in VM, not AA.

It would be nice to have both options.  Some deployments might have AA
available from the PSTN and VM not, or vice versa.


> But if it's put in AA, then the caller would have to enter 
> their user extension and passcode to be validated before we 
> would place external calls in their name.

That would be OK.


-Paul
[email protected]

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