On 2009-04-26, at 20:54, Scott Lawrence wrote:

>
>> It was "easy" to manage processes in 3.10 so my initial prototype was
>> a single RPM with post-install script disabling all relevant original
>> processes and enabling my own.
>> But I have no idea how to approach 4.0
>
> It's actually even easier now.  You need to create a new-style process
> description xml file that describes each of your processes and tells  
> the
> sipXsupervisor what the process needs and how to control it.

But how do I turn services on/off ?

>
> How large is the delta, and what version have you been using as the  
> base
> for your development?

It's not based on sipXacd code.

3k lines of memory leaking PHP code at Your service. :(

This is just proof of concept that with some bugs ironed out FS can be  
the base for ACD replacement in sipXecs.
Once our FS JTAPI is finished and FS has all SIP/TCP and SIP/REFER  
bugs fixed we'll code our ACD it in Java and make it a fully multi- 
site / load-balancing cluster.

I opted for new code as I could not get around stability issues of the  
current one. Also wanted some extra features for the installations we  
are doing this year.

My goal was to replicate 100% of the functions of the current ACD.
Apart from being able to put it on a distributed server or change the  
default SIP and/or XML/RPC ports my code simulates all features of the  
current ACD.

Some things behave differently - eg always on agents show as always  
logged in, one cannot log out if marked as always logged-in.
Presence is persistent across "reboots". There are no actual reloads  
needed - new config comes online as soon as one clicks on "activate"  
in sipXconfig.
Lines & queues have priorities.

sipXconfig-agent /reported serves data directly from Postgres database  
- no lag/ no memory hungry log processing.

The ACD server is a single threaded Finite State Machine that  
processes FS events.

So generally not something that is an evolution of current product but  
a proof that revolution is possible and something that will allow me  
to build 500 seat custom ACD setups this year.

Pawel,
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