On Mon, Aug 3, 2009 at 5:22 PM, Josh McDonald<[email protected]> wrote:
> Hello all, I’m hoping maybe someone can shed some light on an authentication
> issue I’m having while using the SIP trunk in gateway mode on the remote
> end. From what I understand when the remote end is in “gateway” mode it
> authenticates based on the IP address rather than the username and password.
> I’ve taken out the username and password under my ITSP account settings in
> SipX but I receive the following error message in the SipXbridge log when
> attempting to make an outbound call. There’s more attached but I think this
> is the most relevant part.


The ITSP in this case is challenging the INVITE. If you took out the
password, sipxbridge would have no means of answering the
athentication challenge (401/407) response. You need to specify a user
name and password and uncheck the register on initialization tab in
the advanced section.


>
>
>
> "2009-08-03T15:36:22.294000Z":49400:JAVA:DEBUG:sipxecs.brammodev.main:UDPMessageChannelThread:00000000:ItspAccountInfo:"incrementFailureCount
> : 1"
>
> "2009-08-03T15:36:22.294000Z":49401:JAVA:DEBUG:sipxecs.brammodev.main:UDPMessageChannelThread:00000000:SipListenerImpl:"SipListenerImpl:
> could not authenticate with server. method = INVITE"
>
> "2009-08-03T15:36:22.295000Z":49402:JAVA:DEBUG:sipxecs.brammodev.main:UDPMessageChannelThread:00000000:SipListenerImpl:"Cannot
> authenticate request -- tearing down call"
>
>
>
> If we switch back to “registration” mode on the remote end and I enter the
> username and password on the ITSP account screen I’m able to make and
> receive calls with no problems. We’re only using SipX on this end. I’m not
> sure of the system on the remote side. I can get more info it needed. When
> in “gateway” mode on the remote side I am unable to receive calls as well. I
> get nothing in my logs though.
>


Check to see if  port 5080 on the firewall is mapped to an identical
port where sipxbridge is running.

>
>
> Thanks,
>
>
>
> Josh McDonald | Systems Administrator | Brammo, Inc.
>
> Email: [email protected] | www.brammo.com
>
> 550 Clover Lane | Ashland, OR 97520
>
> Phone: 541.482.9555 ext. 339 | Mobile: 541.531.0005 | Fax: 541.552.0414
>
> MCSA 2003
>
>
>
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>



-- 
M. Ranganathan
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