Soumya wrote: > Arjun Nair wrote: >> Soumya wrote: >> >>> Hi all, >>> >>> I have two questions regarding XX-5820( Provide Ability to Copy Speed >>> Dials for Users). >>> >>> 1.I have created user group called "soumya". Included two users(ie >>> 400,410) into that group. >>> 2.Navigated to user group "soumya"and clicked on speed dial tab >>> 3.Created speed dial entry as >>> Name Number Subscribe to >>> presence >>> N-320----> 320 -------> Disabled >>> 4. Clicked on *"Save and Update phone "*tab.(Attached Screen shot: >>> speeddial.jpeg) >>> >>> Phones which were assigned with users 400 and 410 got rebooted.But added >>> speed dial entry did not come up on Phone's TUI.(400,410). >>> >>> *Q1:*Should the phones have to be rebooted at this stage? >>> *Q2.* If phones rebooted after clicking *"Save and Update phone " >>> *should the speed dial entries has to come up on Phone's TUI or not? >>> >>> 5.Navigated to Users--->400-->Speed dial. No speed dial entries observed >>> in the page >>> Clicked on newly added "*user group speed dial* "button. After >>> this user 400 copied the speed dial entry as, >>> Name Number Subscribe to >>> presence >>> N-320----> 320 -------> Disabled >>> Clicked on" *save and update phone"* tab from users---> speed >>> dial.(Attached screen shot:User page.jpeg) >>> Phone assigned with user 400 got rebooted and speed dial entry seen on >>> the Phone TUI. >>> >>> Please suggest me on the above queries. >>> >>> >> >> I am not able to reproduce this problem on my system (4.1.0-016053). Can you >> please send me a snapshot. >> >> Arjun >> > Hi Arjun, > > I have attached snapshot as requested. I am providing the details of > IP address of the phones used. > 1. Registered phone with user 400: 176.25.2.161(IP) > 2. Registered phone with user 330:176.25.2.129(IP) > > When "*Save and Update phone "* button is clicked from user > group(Users---->User Group(soumya)--->Speed dial) speed dial page, speed > dial entries are not displayed on the phone TUI . > Navigated to Users-->User---> speed dial page of user 400 and clicked on > "*User group speed dial*" button.Corresponding user group speed dial > entry got copied on to the page and then clicked on *"Save and Update > phone ",*speed dial entries displayed on Phone TUI. >
Problem 1: Navigated to Users--->400-->Speed dial. No speed dial entries observed I don't see this problem. Speed dials seem to be synchronized between the users and the user group. Now, there is one thing you have to remember. User settings always override group settings. So, if you navigated to the User page --> Speeddial settings, and then clicked on 'OK' or 'Apply' (without adding anything), then sipXconfig creates a user speeddial setting containing 0 speed dials. Any group speed dials that are defined later will not override these user settings, unless and until you go the User Speed Dial settings page and delete these user settings, by clicking the "Use Group SpeedDial" button. Can you confirm that this is indeed the case? Having said that, I did notice a bug, where by we restart all user phones that belong to a user group, regardless of whether the user is using the Group speed dial settings, or not. I will raise an issue for this. Arjun _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
