Does anyone know why sipX sends multiple invites to the Agent in the simple call flow scenario below?:
- call comes into the "line" and is routed to "queue1" - 1 agent is assigned to "queue1" - answer mode set to "never" I see 3 Invites total towards the Agent. All three have the same Call-Id. differences between invites are listed below: - Media port on Agent side never changes - Agent responds with 100 trying and 200 OK to all three Invites - First Invite specifies port 10004, but RTP is not established after 200 OK - Second invite sends all zero's in SDP connection IP, and changes dynamic RTP type to 101 - sipX starts sending audio on port 10004 after Agent sends the 200 OK - decoding this audio shows it's completely empty (not surprised since all zero's is usually "on hold" request) - Third invite specifies correct SDP IP and port 10008,and changes dynamic RTP type back to 96 - sipX starts sending audio on port 10008 after Agent sends the 200 OK - decoding this audio sounds correct (caller talking to agent) - sipX sends the BYE message to Agent showing association (via Branch Id) to the last invite... not the first 2 invites It seems to me that sipX is setting up 2 RTP streams to the agent, but only using one of them for the duration of the call. Is there any way to configure sipX so there is only 1 invite? Thanks, James
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