> Hi all,
> 
> XX-6490 is only a Polycom-specific prototype, but I've been asked to
> start a discussion on the user experience of the end feature.
> 
> Below is a consolidation of some thoughts that have been circulating.
> 
> 
> The main goal is to be able to provision a phone without manually
> entering its MAC address in sipXconfig.
> 
> Consider a new phone that has just been taken out of the box.  It has
> no
> configuration, and sipXconfig is not aware of its MAC address.  When
> connected to the network, the phone used DHCP Option 66 to learn the
> address of the sipXconfig phone profile server.  (Or it could be
> manually programmed with the address, if DHCP Option 66 is not
> available.)
> 
> >From there the phone should be able to acquire configuration for
> registering to some "provisioning" AOR.  sipXecs should then be able
to
> learn of the phone, including its MAC address.
> 
> Options for provisioning this phone:
> 
> 1. The phone's registration would allow it to dial an IVR that assists
> provisioning.  i.e. The user or admin calls into the IVR, keys in the
> (numeric) User ID and credentials, and the phone is automatically
> assigned to that user.  A profile is generated and upon hanging up the
> phone reboots.  The IVR should also be able to un-provision a phone.
> 
> 2. sipXecs has learned of the phone.  So, the phone shows up in
> sipXconfig, as part of some collection of phones that are available
for
> provisioning.  The admin creates an assignment between an un-
> provisioned
> phone and a user.  A profile is generated, and because the phone is
> registered it reboot.
> 
> Both of these options are compatible, and can be done/undone using
> either method.  This would facilitate hot-desking.
> 

I really like the whole idea as it further simplifies the install. The
dial of the IVR could be a hotline so once the user/admin picks up the
phone they get the Prompt. 

> 
> Questions:
> 
> - Should a User be able to provision and/or un-provision a phone?  Or
> should one or both of these be restricted to admins?
> 

This should be allowed only if an admin has allowed it. Meaning if the
admin has setup the phone after it has pre-registered then the user can
do the next step. I don't think it should be wide open to let users pick
their own user ID and setup the user. That maybe ok in a small system
but could be a nightmare in a medium/large system. 

> - Should un-provisioned phones automatically show up under
> Devices->Phones, with new filter option?  Probably, otherwise we'd
have
> two separate states of phone un-provisioned-ness.  Though you would
> then
> expect certain phone settings to remain when a phone is
un-provisioned,
> which could be undesirable.
> 

My vote on this is Yes. They should show up if they are un-provisioned
and allow an admin to provision them. This could basically replace the
discover mechanism we have today with a technology that is better than
the same LAN.

> 
> Thoughts?
> 


Question: How would we be able to reboot a single phone when they are
all registered to a common account? 


> 
> 
> -Paul
> [email protected]
> 
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