On Fri, 2010-01-08 at 14:26 -0500, Raymond Dans wrote: > I've been working on this requested improvement to the CDR - Call > History page so that it is easy to identify calls which have ended up > at the user's voicemail mailbox. Today, examining the Call History > simply shows the call as successfully completing at the user extension > even though it was actually redirected to the user's voicemail box. > > There are few ways that I can probably do this such as appending to > the Destination User (i.e. To field in the table) something like the > string " - VM", adding a new field to the table indicating it went to > voicemail or to add an icon (like an envelope) to the beginning of > the Destination User entry. > > I've implemented the icon solution and attached a screen shot for your > opinion. Is this type of solution acceptable to people or should I > try some other method to indicate ending up at voicemail.
We should document how a report could detect this as well. As for the screen, I think that the place to put that information is in the status column, not the To column. If the call was placed "To" 223, then that's what should be in the To column - if the result was that it hit the voicemail of 223, then the status should be "Completed to Voicemail", and an icon doesn't hurt (indeed, we could add icons for other statuses as well). I think it's better to have the text, though. _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
