On Tue, 2010-03-02 at 17:11 -0500, Mardy Marshall wrote:
> 
> On Mar 2, 2010, at 4:45 PM, Scott Lawrence wrote:
> 
> > I've added a wiki page on Logging:
> > 
> >        http://wiki.sipfoundry.org/display/xecsdev/Logging+Guidelines
> > 
> > One thing I'd like to emphasize:
> > 
> >        We should do our logging so that INFO level is sufficient for
> >        any user or support person to diagnose a configuration or
> >        interoperability problem.  
> > 
> >        The DEBUG level should be reserved for developer-level
> >        information only - it is for finding bugs in the code, not
> > for
> >        finding bugs in configuration or other vendors messages.
> > 
> > Following the guidelines allows us to be very verbose (and we
> > already
> > are) at DEBUG level without creating logs that so big that they are
> > hard
> > to work with.
> > 
> > Not all existing sipXecs code conforms to the above rules - if you
> > notice exceptions, then fix them or check with others to see if they
> > think that a change is needed.  Don't raise an issue on every
> > instance -
> > we don't need that - just consult or post here and get on with it.
> > 
> > I would like to have the configuration UI pop up a confirmation
> > dialog
> > when DEBUG is selected along the lines of:
> > 
> >        This level is intended only for developer use and is not
> >        normally needed to diagnose a production release problem.  It
> >        will produce very large log files.  Do you really want to do
> >        this?
> > 
> > Thoughts?
> > 
> 
> 
> Keeping log file sizes to a minimum is a must.  And since SIP trace
> messages can account for as much as 60% of log file content and are
> not used by support personnel, I would urge you to move them from INFO
> level back to DEBUG.

There's no way to diagnose many configuration and especially
interoperability problems without the SIP messages.  They most
emphatically are used by support people - note the fact that one of the
most common requests in our recent poll for simplification features was
an easier way to get SIP traces and display them with sipviewer.



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