MOSSMAN, PAUL (PAUL) wrote:
Vani wrote:
...
1.POLYCOM : Polycom downloads all the telephone numbers with special
characters and characters ( ) - in the numbers are parsed correctly and
the calls are established but Polycom fails to parse if there is .(dot)
in the number and calls fail with 404 Not Found.
2.AVAYA 12xx : Avaya 12xx phone downloads all the telephone numbers
with special characters such as ( ) - but when tried to dial these numbers
with characters from PHONE's phone book, calls fail with 404 Not Found and
if there is a .(dot) in one telephone number, 12xx phone fails to download
all the contacts.
Can you raise a JIRA for each of the two broken cases above?
We should fix each problem in the phone plugin. Any special characters that
the phone cannot handle should be stripped from the generated config file.
Thanks.
-Paul
[email protected]
Hi Paul, thanks for the information.
Since, /each phone behaves differently when it sees the special
characters on its contacts/(phone's phonebook on TUI), IMHO none of the
special characters in phone number should be sent to the phone.
Eg:
Here are couple of Gmail contacts(Contacts in Gmail address book)
Gmail contact : Vani Hebballi
Phone number : 97765-45623
Gmail contact : Chitralekha
Phone number : 97795*45645
When the end user does, Gmail contacts import,
the phone numbers seen on EU portal will be like original phone
numbers(with special characters.)
Gmail contact : Vani Hebballi
Phone number : 97765-45623
Gmail contact : Chitralekha
Phone number : 97795*45645
But when user chooses to display these on phone, these special
characters should be stripped off and only the phone number should be
shown on the TUI like (with out special characters)
Gmail contact : Vani Hebballi
Phone number : 9776545623
Gmail contact : Chitralekha
Phone number : 9779545645
If this is agreeable, I will raise the following improvement issue.
"Do not consider special characters on phone TUI when the contacts are
imported."
Thanks,
Vani I.H.
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