Naveen wrote: >Subject: [sipX-dev] Query Regarding CDR - Reports > >Hi All , > >This is the query regarding CDR-Reports . > >When inbound calls are made to users in SCS , these calls are >listed under "Extension" and "Most Active Callers" report . >IMHO these reports should display the activities of users who >are registered to that SUT . > >Consider the scenario : Call from 08026655216 (PSTN number) to 375 (SCS >user) , the details of this call is displayed in these reports >(Extension & Most active callers). Though user 08026655216 >makes maximum number of calls to 375 , he should not be >considered in Most Active Callers report because he is not an >user who is registered to SCS . > >Please let me know if I am wrong here , or can I raise an >issue for the same ? > >Thank you , >Naveen > Well I guess it all depends on your definition of Most Active Callers. I think it's a good thing to have that information in the report regardless of wether or not the user is in the SUT. Including it provides valuable information indicating that a particular external user calls into your system quite a lot.
Although I wasn't involved in creating this report, I believe that it should include all callers regardless of internal or not. Raymond _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
