Hi Paul,
My query was little confusing I guess. Explaining it again.
1. Phone 1 dials phone 2 through click to dial
2. As soon as Click to dial is pressed in config UI, Phone 1 starts
ringing.
3. At this stage, TUI of phone 1 shows "From : Phone 2"
4. This is little confusing . Here *Phone 1 is making call to Phone 2*.
Contradictorily the TUI of Phone 1 shows,
"From : Phone 2" which means there is a call coming in from Phone 2
which is not true.
5. At this stage, Phone 1 answers the call coming from sipXconfig. After
this, display messages are pretty clear.
You will see the Phone 1 TUI displaying "To : Phone 2" and subsequent
establishment of call..
In total I feel at Step 4, the phone1 TUI should display appropriate
messages.
Please let me know if you have any questions.
Thanks,
Vani
Mossman, Paul (Paul) wrote:
Hi Vani,
Can you suggest a better From header?
-Paul
[email protected]
------------------------------------------------------------------------
*From:* [email protected]
[mailto:[email protected]] *On Behalf Of *Vani
Hebballi
*Sent:* May 26, 2010 6:01 AM
*To:* Dev-list
*Subject:* [sipX-dev] Query regarding Click To Call in the end
user phonebook.
Hi All,
1.Create 2 users in the test server sun.qantom.int
a.900 with first name and last name as Polycom and User respectively
b.127 with first and last name as SMC User and register them with
Polycom 550(User 900) and Avaya 3456 (User 127) phones respectively.
2.Enable default phonebook "Everyone"
3._Login to the end user portal of user *900*_* *and navigate to
Phonebook tab. User 127 should be present as contact in the phonebook.
4.Click on the contact SMC User *(127)*, general contacts details
should be displayed with a CALL button below avatar.
5.Click on the CALL button , Click To Call panel opens with a
_phone number set to 127._
6.Click on the Call button present in the click to call panel,
Polycom user *900 starts ringing* but TUI of Polycom phone displays
*From :
127
although the call is made to 127 using click to call.
*After looking into logs,
in Frame 5 of ClickToCall_1.xml, INVITE is sent to Polycom user
900 from sipXconfig but *From header states*
*From: <sip:[email protected]>;tag=508352375*
7.After answering the call on Polycom user 900 , Avaya 3456
softphone with *UID 127* starts ringing. Now, Polyom phones displays
*To : [email protected]
127**
*and Avaya 3456 UI displays
*Incoming call
Polycom User*
8.After answering the call on 127, call is established
successfully between 900 (Polycom) and 127 (SMC).
My query is : Should the From header state *From:
<sip:[email protected]>;tag=508352375 and Polycom TUI display
>From : 127 *which I feel is pretty confusing for the users and
incorrect as the call is made to 127?
This is observed with all 3 phones Polycom, Avaya 12xx and Avaya 3456.
Please let me know whether this is a design intent?
Attachments :
ClickToCall_1.xml
ClickToCall_2.xml
Thanks in Advance,
Vani I.H
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