Hello Tony,

Tks by your answer, however in case of call queuing hunting, not softphone
are involved in transaction and call release/drop.

I am searching in VOP about the Call hold reminder item.

BR



2010/12/13 Tony Graziano <[email protected]>

> On Mon, Dec 13, 2010 at 3:19 PM, Marcelo Gomez <[email protected]> wrote:
>
>> Good day,
>>
>> We are using sipXecx 4.2 with softphones Bria and VOP, also hardphone
>> Polycom. In external calls some times sipXecs drop/release the call after 80
>> secs aprox if the user has Bria or VOP. Polycom does not have problem.
>>
>> On Polycom phones there is a call hold reminder. This is a configurable
> option for the Polycom phone.
>
> I am not aware of whether of not VOP has such a setting.
>
>
>
>
>> I mean drop/release because call is ended but no release message is send;
>> it looks better say drop (?)
>>
>> The cases are:
>>
>> 1) The call is put on hold and drop/release after 80 secs
>> 2) The call arrives to hunt group and everybody is busy, then call "waits"
>> in sipXecs listening MOH until someone is free but if time is around 82
>> secs, the call drop/release.
>>
>> Now my users have call park feature like "long hold option" but is a
>> temporal solution.
>>
>> Do you have any suggestion or comments.
>>
>> Anything will be welcome
>>
>>
>> --
>> Cordialmente,
>>
>>
>> Henry Marcelo Gómez M
>> Cel 320 653 70 26
>> www.bidda.net
>>
>>
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>> List Archive: http://list.sipfoundry.org/archive/sipx-dev/
>
>
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-- 
Cordialmente,


Henry Marcelo Gómez M
Cel 320 653 70 26
www.bidda.net
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