On Fri, Jun 10, 2011 at 5:01 PM, Chitra <[email protected]> wrote: > Hi George, > > IMO, I thought that in large Call Center set up there could be many > supervisors who will be handling respective area and if they have access to > all that may lead to redundancy. So I just wanted to know if there is a > possibility to provide access to supervisors for their respective areas > (queues/ agents). >
Don't think so, though this is a legitimate concern, can you ask this on OpenACD mailing list? Thanks, George _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev/
