Hi,
Max comment is valid.If we dial 101 from user in which VM is disabled
at first it play the prompt "Enter your Pin or login as different user
press pound" then if you enter the pin it play the prompt "That pin is
not valid" and "Please Enter your Pin or login as different user press
pound".I hope its not a configuration issue or bug.Its designed to play
the prompt "That pin is not valid".Confirmed this behavior in latest
build of both 4.5.2 and 4.4.0.I already raise improvement in Jira "
http://track.sipfoundry.org/browse/XX-9797"..May be sipXecs developers
could provide the some help of working behavior..
--
--Regards,--
--Venkateshwaran T--
On 8/5/2011 5:35 AM, Matt White wrote:
Thats weird.
It should access for your extension. Thats the "normal" behavior.
I think your hitting a bug or a configuration issue.
-M
>>> Max DiOrio <[email protected]> 08/04/11 4:26 PM >>>
That would be an acceptable alternative, but it's not what happens.
sipXecs (4.4.0- 2011-06-22EDT12:09:21 ip-10-72-38-198)
Dialing 101 (or the messages button, same thing) from a line with the
voicemail permission unchecked still prompts the user to enter their
PIN, then says that is an invalid pin number, please try again.
On Thu, Aug 4, 2011 at 3:43 PM, Matt White <[email protected]
<mailto:[email protected]>> wrote:
I do not get the same response as you do.
If a non-vm user dials the message button they are prompted for
the exension first, rather than a voicemail password.
Which is the desired response so non-vm users can check shared or
other vm boxes.? If I type in the ext of a non-vm user then I get
an "invalid" response.
Now, as to Kumaran issue, that seems like a great improvement.?
Perhaps something as easy as an option that enables a forward to
an AA when there is no vm box.? Then that AA can have any message
or option the admin chooses.
-M
>>> Max DiOrio <[email protected] <mailto:[email protected]>>
08/04/11 6:25 AM >>>
I have a question in a similar vein. If voicemail is disabled for a
user and they press the message key and enter a password, it just says
that the password is invalid. By disabling the voicemail, are we just
setting an impossible to guess vm password on the box, or actually
disabling voicemail for that user? I'd like it to say "this extension
does not have a voicemail box." or something similar.
Sent from my iPad
On Aug 4, 2011, at 6:00 AM, Kumaran T
<[email protected]
<mailto:[email protected]>> wrote:
> Hi All,
> If Vm is disabled for the user 200.And some other user calls 8200
> to deposit a VM the prompt will be played "The extensions is not
> valid.Thank u good bye".So this prompt will create confusion
whether the
> extension is valid or not.So I hope changing the prompt will a
better
> idea like "The extension does not contain VM permission.Thank u
good bye"
>
> --
> --Regards,--
> --Venkateshwaran T--
>
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> [email protected] <mailto:[email protected]>
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--
--Regards,--
--Venkateshwaran T--
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