Let us know :-P

On Wed, Feb 29, 2012 at 3:58 PM, Matt White <[email protected]>wrote:

> No, they are available only by editing the acd file.
>
> Transfer works, I'm just trying to figure out how the other operate and
> the ramification of using them.
>
> >>> Michael Picher <[email protected]> 02/29/12 2:33 PM >>>
>
> those aren't extended to the gui are they?  i don't recall seeing those.
>
> mike
>
> On Wed, Feb 29, 2012 at 1:51 PM, Matt White <[email protected]>wrote:
>
>> Does anyone have a detailed explanation of what the different ACD queue
>> modes do?  The options are
>>
>>   acd-queue.call-connect-scheme.label.1=Bridge
>>   acd-queue.call-connect-scheme.label.2=Transfer
>>   acd-queue.call-connect-scheme.label.3=Conference
>>   acd-queue.call-connect-scheme.label.4=Cut through
>>
>> Conference is the default and I can probably assume how transfer operates
>> but I'm not sure exactly what "Bridge" and "Cut through" do.
>>
>> I know that openacd is the new replacement but it doesnt fit some of our
>> requirements yet so I'm trying to see if the old ACD can do what i want.
>>
>> -m
>>
>>
>>
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>>
>
>
>
> --
> Michael Picher, Director of Technical Services
> eZuce, Inc.
>
> 300 Brickstone Square****
>
> Suite 201****
>
> Andover, MA. 01810
> O.978-296-1005 X2015
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> @mpicher <http://twitter.com/mpicher>
> www.ezuce.com
>
>
> ------------------------------------------------------------------------------------------------------------
> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
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>


-- 
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
www.ezuce.com

------------------------------------------------------------------------------------------------------------
Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
A gathering for - open source users, eZuce customers & eZuce partners
Get the inside track on 4.6 and a glimpse at the future of sipXecs!
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