You'll have to be careful asking open ended questions on a list like this (not that anybody would steer you wrong intentionally, and all ideas are good ideas).
Knowing the big picture, here are my thoughts... The hotel app is a commercial (openUC) feature. which i'm I know is ok in this case. This app however only works with polycom and snom phones, not aastra. I also know that you are doing this as an ACD app which further complicates things... But, since you are looking to use openACD the agent can actually specify the SIP URI or extension that they are at when they sign in. You might be able to automate this a bit through API (i'm not sure all the API's that are available). You'd have to ask the openACD guys, but if you had a table of computer names, you could have the extension that is at that computer, and then theoretically on computer login run a script that could use the computer name to find the extension the agent will be at and call the api. for example (in my non-programmer crappy description) 'if $computer == Station1 then $extension == 2345' then use the $extension in an API call to log the agent into openACD at that extension. This is all of course non-programmer theory and hopefully i've added enough disclaimers... Mike On Thu, Apr 12, 2012 at 12:09 PM, Todd Hodgen <[email protected]> wrote: > Sounds like Hotel feature. Not supported.**** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Dan Chang > *Sent:* Thursday, April 12, 2012 8:06 AM > > *To:* [email protected] > *Subject:* [sipx-dev] Associating a phone to a workstation instead of a > user**** > > ** ** > > I am trying to "associate" a phone with a workstation so that , when a > User logs in to a particular machine calls to the user are routed to the > phone associated with that machine. My understanding of how SipXecs > handles provisioning now is that a phone is directly associated with a User. > **** > > ** ** > > My initial thoughts on how to accomplish this are to add a field to the > Phone objects that represents a workstation identifier of some kind. Then > when a User logs in, I will determine the workstation identifier and then > find the phone with the matching identifier. At that point I will assign > the user to that phone.**** > > ** ** > > Any comments on whether this is a good idea? A bad idea? Or any other > thoughts on how to implement this feature? I want to approach this in the > "best" way (or at least not a bad way) and I would very much appreciate any > comments and ideas, even just a simple confirmation this is doable.**** > > ** ** > > Thanks**** > > ** ** > > D. Chang**** > > ** ** > > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square**** Suite 201**** Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com ------------------------------------------------------------------------------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't.
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