On Mon, Sep 10, 2012 at 3:57 PM, Kumaran
<[email protected]> wrote:
> Hi All,
>    We can enable special AA prompt through IVR(system Admin option) but
> it always select After hours by default as Special AA and no other-way
> to enable manual added AA or Operator as special AA..So is there a way
> that we can make AA to list the number of AA is present and to enable
> needed special AA?
>

There is no way currently and would be hard to create IVR dynamic menu
for dynamic list of AAs. I'd say to leave it as it is implemented.

George
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