On Thu, Sep 27, 2012 at 9:15 PM, <[email protected]> wrote: > Hi guys, > > > I've run into an issue with shared line appearance on my > (remote worker) Polycom phones. After making sure to resolve the mongodb > upgrade issues highlighted on the sipx-users list, I'm still having some > signaling issues with presence and retrieval of calls on hold for shared > lines. > > > > Basically, what happens is when a shared line is called, all phones > involved ring and show a blinking green LED, and the call can be answered > on any of the phones. With this call up, presence for the shared line > shows busy (solid red) for all phones, as it should. When placed on hold, > presence changes to on hold (flashing red) on all phones, and you should be > able to retrieve the call on any of the phones with the shared line, but > I'm only able to retrieve the call on the phone that originally put the > call on hold. If I attempt to retrieve the call on any other phone, I get > a fast busy on that phone, and then it loses any indication of presence for > the shared line, until the state of the shared line changes at which point > presence resumes working on that phone. The call can still be retrieved on > the phone that put it on hold at this point. > > > > I ran tcpdump, and I can see the INVITE message from the > phone trying to retrieve the call, followed by “100 Trying” from the > server, but then a second or two later with no other SIP messaging in > between the server comes back with “408 Request timeout”. > > > > I've got all the latest OpenUC RPMs installed on the > system, and I’ve sent the server profiles a couple of times to make sure. > Any ideas what could be going on here? > > > Hi Andy Is this the first time when you are playing with SAA/BLA feature in 4.6? I mean - this used to work for you and suddenly after upgrade you experience this behavior? Is Saa/Bla service running on primary, or secondary node? Please check appearance-groups.xml replication on the node you have saa/bla running, also please attach sipxsaa.log from /var/log/sipxpbx in debug mode.
One thing you can try is to send profiles on all phones that have the shared line before testing saa/bla thanks mircea > > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ >
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