On Wed, 2008-05-28 at 08:53 -0500, Russ Svendsen wrote: > When a call is transferred from an Auto-Attendant to an extension, how > does it get directed to voicemail? Can somebody please help me answer > that.
The autoattendant does a blind transfer of the incoming call to the destination extension, that is, it sends a REFER to the gateway to cause it to send an INVITE to the extension. The gateway connects the incoming call with the dialog created by the INVITE. The proxy first forwards the INVITE to the destination phone. If it does not answer the call quickly enough, the proxy forwards the INVITE to the voice mail system. The mailbox to be accessed is encoded in the request-URI of this INVITE. You may need to get a call trace to resolve this. Dale _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
