FYI - Putting a caller on HOLD works in my environment. 

Ingate SIP trunking to ITSP.

Caller comes into user, user puts call on hold, music plays. 

Ingate running v4.62/Sip Services/Sessions and Media, activate MOH
server as (assuming SRV records are used):

[EMAIL PROTECTED]<your domain_name_here>  (port 5060, transport UDP).

Phones 650's are using bootrom 4.1 and firmware 3.02C. While the phones
do not support MOH, the ingate does, but MOH will not work for internal
calls.
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