I spoke with them and have the download, though after they returned my call on the phone, I have yet to receive an activation code as promised. The manual for the ip console from Nortel is here: http://www.nortel.com/prd/dpp/product/prodpages/collateral/2474_2475_advatel_config_guide.pdf Advatel's "PhoneEasy IP console" is detailed here: http://www2.advatel.com.au/content/category/7/45/44/ It looks good. I understand not every feature may work, but have been unable to test it since I can't run it yet. It's pricey at around 850.00USD as I wa stold, but some may find it worthwhile if the functionalities are there in a way that makes it worthwhile to them.
>>> "Matt White" <[EMAIL PROTECTED]> 9/17/2008 12:05:58 PM >>> I just got an email, copy in part below, that the PhoneEasy IP console is now available directly from Nortel. It even mentions the SCS500 which I'm sure is SipX based. Does this mean that Nortel has tested PhoneEasy IP with Sipx and considers it supported/good eneough for real deployments. That would be great! My customers have been asking for this for quite sometime. I wonder what the pricing structure will be. I did download a demo of this software a few months back but nver got around to playing with it. Copied from email: >>>>>>>>>>>>>>>. As of September 15th 2008 AdvaTel PhoneEasy IP Console and PhoneEasy Desktop units are orderable not only through Telesource, but now contracted Partners and Resellers can also order directly through Nortel. Nortel recognizes the PhoneEasy products as important technologies that compliment their SCS500 and BCM systems. The PhoneEasy products integrate telephony, e-mail, text SMS, and calendar mining into a single application for SCS500 and BCM users. AdvaTel's Chairman and Managing Director, Michael Terry states, "AdvaTel also takes great pleasure in being the first Unified Communications software solution that has Nortel SCS500 Release 2.0 compatibility approval." Features include:Allows you to 'point and click' to dial phone numbersPresence information (Phone and Calendar State) which enables your console attendant or office user to manage their phone calls more efficientlyProvides rapid retrieval of contact detailsEnables you to type and send SMS messages from your PCLets you change communications (Phone, SMS, Email) without having to search for the contact details againDoes not require costly time-consuming training sessionsCost effectiveEasy to install
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