Thanks for the reply!

Yes, dns are ok. I can resolve the server name where sipxecs is installed.

Is it normal to not have any files under /var/sipxpbx/sipxdata/sipdb?

> Did you do your DNS tests from the workstation that has the softphone?
>
>> -----Original Message-----
>> From: [EMAIL PROTECTED] [mailto:sipx-users-
>> [EMAIL PROTECTED] On Behalf Of Ali Nebi
>> Sent: Tuesday, October 07, 2008 5:08 PM
>> To: [email protected]
>> Subject: [sipx-users] Problem with autentication to sipxecs 3.10
>> fromsoftphones
>>
>> Hi,
>>
>> i installed sipxecs 3.10 and created some users. i'm trying to connect
>> to sipxecs from softphones, but i can't login. in the logs i see :
>>
>> SipRegistrar:"Unable to get credentials for '[EMAIL PROTECTED]',
>> realm='xxxx.com', user='anebi'"
>>
>> In some posts i read that i shoould have a file called credential.xml
>> under /var/sipxecs/sipdb/
>>
>> i don't have any files under this directory. In job status page i see
>> that all jobs are completed.
>>
>> What can be the reason for this error above and how can i solve it ?
>>
>> What i need to check?
>>
>> Thanks in advanced!
>>
>> Regards, Ali Nebi!
>>
>> ----------------------------------------------------------------
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>>
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>



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