Perhaps sending a capture of the conversation would help... You are sure you followed all of the DNS tests from the wiki... just being able to resolve the pbx by name isn't enough.
Mike > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:sipx-users- > [EMAIL PROTECTED] On Behalf Of Ali Nebi > Sent: Tuesday, October 07, 2008 5:59 PM > To: [email protected] > Subject: Re: [sipx-users] Problem with autentication to sipxecs3.10 > fromsoftphones > > Thanks for the reply! > > Yes, dns are ok. I can resolve the server name where sipxecs is > installed. > > Is it normal to not have any files under /var/sipxpbx/sipxdata/sipdb? > > > Did you do your DNS tests from the workstation that has the > softphone? > > > >> -----Original Message----- > >> From: [EMAIL PROTECTED] [mailto:sipx-users- > >> [EMAIL PROTECTED] On Behalf Of Ali Nebi > >> Sent: Tuesday, October 07, 2008 5:08 PM > >> To: [email protected] > >> Subject: [sipx-users] Problem with autentication to sipxecs 3.10 > >> fromsoftphones > >> > >> Hi, > >> > >> i installed sipxecs 3.10 and created some users. i'm trying to > connect > >> to sipxecs from softphones, but i can't login. in the logs i see : > >> > >> SipRegistrar:"Unable to get credentials for '[EMAIL PROTECTED]', > >> realm='xxxx.com', user='anebi'" > >> > >> In some posts i read that i shoould have a file called > credential.xml > >> under /var/sipxecs/sipdb/ > >> > >> i don't have any files under this directory. In job status page i > see > >> that all jobs are completed. > >> > >> What can be the reason for this error above and how can i solve it ? > >> > >> What i need to check? > >> > >> Thanks in advanced! > >> > >> Regards, Ali Nebi! > >> > >> ---------------------------------------------------------------- > >> This message was sent using IMP, the Internet Messaging Program. > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected] > >> List Archive: http://list.sipfoundry.org/archive/sipx-users > >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > > > > > > ---------------------------------------------------------------- > This message was sent using IMP, the Internet Messaging Program. > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
