What softphone are you using? 

"Unable to get credentials for '[EMAIL PROTECTED]', realm='iguanait.com', 
user='anebi'" 

Why are the credentials listed as "[EMAIL PROTECTED]" when the authentication 
realm is iguanait.com.

Make sure the user pin/password fields (all 3) in sipxconfig are identical for 
the purpose of testing. It also looks like your aliases might not make sense. 

Example: Create a user lines "200", the realm already is iguanait.com, PIN and 
password 200.

Now try to register the phone.

If you create a user anebi, the anebi needs to be an alias in the line/user 
account of "200". If you are trying to register a undr a different domain name, 
that needs to be resolvable from your local DNS server AND the domain alias 
configured in sipxconfig.
>>> "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> 10/08/08 04:17 AM >>>
Hi, thanks for all answers.

Yes i read the DNS pages in wiki and followed them. We have a dns server
runing and this server has all needed DNS records.

Here is an attachment of sipregistrar.log

On Tue, 2008-10-07 at 18:48 -0400, Picher, Michael wrote:
> Perhaps sending a capture of the conversation would help...
> 
> You are sure you followed all of the DNS tests from the wiki...  just
> being able to resolve the pbx by name isn't enough.
> 
> Mike
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:sipx-users-
> > [EMAIL PROTECTED] On Behalf Of Ali Nebi
> > Sent: Tuesday, October 07, 2008 5:59 PM
> > To: [email protected]
> > Subject: Re: [sipx-users] Problem with autentication to sipxecs3.10
> > fromsoftphones
> > 
> > Thanks for the reply!
> > 
> > Yes, dns are ok. I can resolve the server name where sipxecs is
> > installed.
> > 
> > Is it normal to not have any files under /var/sipxpbx/sipxdata/sipdb?
> > 
> > > Did you do your DNS tests from the workstation that has the
> > softphone?
> > >
> > >> -----Original Message-----
> > >> From: [EMAIL PROTECTED] [mailto:sipx-users-
> > >> [EMAIL PROTECTED] On Behalf Of Ali Nebi
> > >> Sent: Tuesday, October 07, 2008 5:08 PM
> > >> To: [email protected]
> > >> Subject: [sipx-users] Problem with autentication to sipxecs 3.10
> > >> fromsoftphones
> > >>
> > >> Hi,
> > >>
> > >> i installed sipxecs 3.10 and created some users. i'm trying to
> > connect
> > >> to sipxecs from softphones, but i can't login. in the logs i see :
> > >>
> > >> SipRegistrar:"Unable to get credentials for '[EMAIL PROTECTED]',
> > >> realm='xxxx.com', user='anebi'"
> > >>
> > >> In some posts i read that i shoould have a file called
> > credential.xml
> > >> under /var/sipxecs/sipdb/
> > >>
> > >> i don't have any files under this directory. In job status page i
> > see
> > >> that all jobs are completed.
> > >>
> > >> What can be the reason for this error above and how can i solve it
> ?
> > >>
> > >> What i need to check?
> > >>
> > >> Thanks in advanced!
> > >>
> > >> Regards, Ali Nebi!
> > >>
> > >> ----------------------------------------------------------------
> > >> This message was sent using IMP, the Internet Messaging Program.
> > >>
> > >> _______________________________________________
> > >> sipx-users mailing list
> > >> [email protected]
> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users
> > >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
> > >
> > 
> > 
> > 
> > ----------------------------------------------------------------
> > This message was sent using IMP, the Internet Messaging Program.
> > 
> > _______________________________________________
> > sipx-users mailing list
> > [email protected]
> > List Archive: http://list.sipfoundry.org/archive/sipx-users
> > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users

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