Does it matter how many agents are using that line or registering to it and the phone type being used? As an example, I thought there was a "limit" of the same lines being registered on 4 concurrent polycom phones, otherwise there would be issues.
>>> "Scott Lawrence" <[EMAIL PROTECTED]> 10/10/08 11:18AM >>> On Thu, 2008-10-09 at 02:55 -0400, Picher, Michael wrote: > There isn't a way to do this in the manner you are suggesting. If your > phones have enough line appearances on them, what you could do is have > the hunt group ring a different line on the phone. > > For example: > > Phone 1 has extensions 201, HardWTech1 and SoftWTech1 assigned to that > phone. > > Phone 2 has extensions 202, HardWTech2 and SoftWTech2 assigned to that > phone. > > Hunt Group 551 is Hardware Tech Support and has extensions HardWTech1, > HardWTech2, HardWTech3 in it. > > Hunt Group 552 is Software Tech Support and has extensions SoftWTech1, > SoftWTech2, SoftWTech3 in it. > > The phone user would thus see their HardWTech or SoftWTech line ringing > based on which hunt group was selected. That would work, but it's more elaborate than you really need. Rather than use a hunt for HardWTech, just put line 551 on every phone in the HardWTech group (unless you want serial ringing). _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
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