Hi!

We're currently evaluating sipx for our network and we got some questions about 
features we require/like. I believe that some of them are not commonly used in 
the US but only in Europe/Germany/Austria. It would be nice if the sipx gurus 
could tell us if a requirement fulfilled with the current version (and how) or 
how much effort it would require to implement the given feature. Please tell us 
also if we're using the wrong hardware/software for this evaluation.


Used equipment for our tests:
- 2 Snom 320 (firmware version:  6.5.18 11694)
- 2 Snom 360 (firmware version:  6.5.18 11694)
- 2 Grandstream 2020 and 2 Linksys (only for comparing the phones as sipx does 
not support central config for them)
- sipXconfig (3.10.2-013143 2008-07-23T18:09:14 ecs-centos5)


Question 1:

We want to create groups of phones which can see the status of each other. So 
if phone 1 calls phone2, phone3 (phone2+3 are in the same group) can see on the 
display who calls who( and also the LED's should accordingly burn (BLF)) and 
should be able to pickup the call. It is possible to configure this feature on 
the phones, but we found no way to configure that via sipx. Beside the work 
needed for > 3000 phones after each reboot of the phone the setting is lost. 
The BLF does not seem to work at all with our Snom test phones.

Question 2:

How can we configure sipx to play a sound file to an external caller before the 
called local extension starts ringing? The callee should not be required to 
press any button, he just waits until the "Welcome" message is done.

Question 3:

We have with our current old school telephone system a special kind of call 
back, which our users love. If phone 1 calls phone 2 but phone 2 is busy or 
does not answer phone 2 has displayed a missed call. As far as good. But we 
want to signal phone 2 that the callee from which the missed call came wants to 
have a call back. Is there a possibility to sign the called person on the phone 
that the callee wants to be called back? There should be a difference between 
the signing of a missed call and a call back wish. I did not find anything 
about this topic so far.

Our current telephone system does not show missed calls at all it just shows 
callers which wanted a call back. This is provided by a burning LED which is 
label "mailbox" (Basically a BLF LED).The callee presses a button which leads 
to the actions our users call "putting a call back into the others mailbox" I 
guess it should be possible like this. The WMI LED on the Snom phones is 
trigged by sipx so if sipx would allow trigger its WMI state not by the call 
but be an special key stroke. 

Question 4:

A nice feature the current system supports is following: A user goes to a 
different phone (not his phone). He enters a code and PIN and then he is 
reachable with his original number on this phone and the phone gets the 
configuration of his phone. He also should have his permissions (like calling 
none local) on this phone then. Is something like this possible? Maybe only a 
part?

Question 5:

Currently all phones are locked and allow only internal calls. If a user wants 
to call external he needs to enter a code + PIN to unlook the phone/phone 
system for this day (or only the next call, if it is not his phone). The phones 
get locked again in the evening to prevent misuse after the office hours. We 
found only the possibility to lock/unlock the phone by the user itself.


Question 6:

Our users are required to enter a code + PIN to indicate that the next call is 
a private call (it will be billed separate). Would this be possible with a 
special dial plan or something like this?


Mit freundlichen Grüßen
Robert Penz

----------------------------------------------------
Dipl. Inf. Robert Penz
DVT-Daten-Verarbeitung-Tirol GmbH
Adamgasse 22, 6020 Innsbruck
Tel: +43 512 508 3334 / Fax: +43 512 508 3355
eMail: [EMAIL PROTECTED]

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