Hi! thx for your answers and sorry that I write back that late.
> Question 1: > > We want to create groups of phones which can see the status of each > other. So if phone 1 calls phone2, phone3 (phone2+3 are in the same > group) can see on the display who calls who( and also the LED's should > accordingly burn (BLF)) and should be able to pickup the call. It is > possible to configure this feature on the phones, but we found no way > to configure that via sipx. Beside the work needed for > 3000 phones > after each reboot of the phone the setting is lost. The BLF does not > seem to work at all with our Snom test phones. [Picher, Michael] You can not see who calls who unless you look in the Call Detail Records. On phones you should be able to see call status though. Check the snom phone page in the Wiki... [Penz, Robert] Yes we're able to see it on the phones, but we need to configure it on the phone itself, and are not able to configure it centrally on sipx for the phones and after each reboot of the phones this config is lost due to the central config. > Question 2: > > How can we configure sipx to play a sound file to an external caller > before the called local extension starts ringing? The callee should not > be required to press any button, he just waits until the "Welcome" > message is done. [Picher, Michael] You could do this with an ACD queue... only way I know of. [Penz, Robert] Ok. thx. > Question 3: > > We have with our current old school telephone system a special kind of > call back, which our users love. If phone 1 calls phone 2 but phone 2 > is busy or does not answer phone 2 has displayed a missed call. As far > as good. But we want to signal phone 2 that the callee from which the > missed call came wants to have a call back. Is there a possibility to > sign the called person on the phone that the callee wants to be called > back? There should be a difference between the signing of a missed call > and a call back wish. I did not find anything about this topic so far. > > Our current telephone system does not show missed calls at all it just > shows callers which wanted a call back. This is provided by a burning > LED which is label "mailbox" (Basically a BLF LED).The callee presses a > button which leads to the actions our users call "putting a call back > into the others mailbox" I guess it should be possible like this. The > WMI LED on the Snom phones is trigged by sipx so if sipx would allow > trigger its WMI state not by the call but be an special key stroke. > [Picher, Michael] This is a little difficult to follow what you are looking for, but call-back is not supported. Why can't the caller leave a voicemail and ask the user to call back? [Penz, Robert] There are 2 things: 1. A voice mail system could be adapted for a call on a free phone which is not picking up. Still just pressing a Ok für the Text "callback" is faster, but ok. Can I go the voice mail system at any point or to I need to wait for the "timeout"? 2. What I did not explain exactly in my first mail is that with the current phone system it is possible to tell the phone system to call someone back if the other phone is busy. As soon as the other phone is not busy anymore I get a call which tells me that it is a callback from the phone system that the other line is now free. This is a standard ISDN feature, even over the public phone system here, which all our users are used to. > Question 4: > > A nice feature the current system supports is following: A user goes to > a different phone (not his phone). He enters a code and PIN and then he > is reachable with his original number on this phone and the phone gets > the configuration of his phone. He also should have his permissions > (like calling none local) on this phone then. Is something like this > possible? Maybe only a part? > [Picher, Michael] I refer to this as hotdesking, others may call it hoteling. Not possible. There is a feature request in the tracker for it. The user can at this point go into the sipX user portal and forward their calls to the extension they are at. [Penz, Robert] Ok, thx for the info. > Question 5: > > Currently all phones are locked and allow only internal calls. If a > user wants to call external he needs to enter a code + PIN to unlook > the phone/phone system for this day (or only the next call, if it is > not his phone). The phones get locked again in the evening to prevent > misuse after the office hours. We found only the possibility to > lock/unlock the phone by the user itself. > > [Picher, Michael] There's a feature request in for this as well (account codes). Doesn't quite work the way you are asking for but for every LD call a user would need to enter their pin. [Penz, Robert] For every call that's a bit much, can you point me to this feature request so I can add my whish do allow it for a given period of time if not locked by a lock pin. > Question 6: > > Our users are required to enter a code + PIN to indicate that the next > call is a private call (it will be billed separate). Would this be > possible with a special dial plan or something like this? > [Picher, Michael] See answer to 5. You could create a special dial plan for each user. This would be a major pain and also call history is available on most phones so it would be pretty easy to look at the dialed calls and get account codes. [Penz, Robert] ok thx for the info. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
