Dimitris,
I’m not sure what kind of phones you are using, but if you are using hard-phones, what if you were to program a speed dial button on each user’s phone for the operator. This could then be a different extension for each group of users. In the upcoming version 4.0 you might be able to define different locations for each group of users and then have a custom dial plan entry that would forward to the appropriate operator. Another option might be to have a single entry that is not an operator but an Auto Attendant… “You’ve reached the Operator, dial 1 for group 1, dial 2, for group 2, etc.”. Mike From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Graziano Sent: Saturday, November 29, 2008 10:58 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Cc: [email protected] Subject: Re: [sipx-users] same operator number for each group Scott is right, there is no way to do that now, but there would be a way to do that with a personal AA for outside calls coming in I think, just not at a user level where each user can dial "0" to achieve this same effect. >>> "Scott Lawrence" <[EMAIL PROTECTED]> 11/29/08 10:53 AM >>> On Sat, 2008-11-29 at 17:24 +0200, dimitris(yahoo) wrote: > Hello to everybody, > > I have installed with success sipx 3.10.2 through one cd installation > on CentOs 5, serving 500 users. Till now, the results are perfect, I > have one question though. > > ---These 500 users, are “separated” in 4 groups. Is there any way, > each group to have its own operator number , eg number 9(the same > number)? > > For example, a user from group 1, pressing 9, will be connected to > operator of group1. A user from group 2, by pressing 9, will be > connected to operator of group 2… etc > > Is there this possibility ? No - there's no way to do that now. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
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