I think it would help you if you stated how many digits the sipx system you've setup recognizes as an "internal" call. Even though you say it is internal since it hits another PBX on site, it's NOT internal to your sipx system, since it passes out a gateway. How many digits is sipx set for (the default is 3). Dial plans make a difference in "placement". It would be helpful if your sipx system was also 4 digits, but the digits start with a different number than your other PBX you are passing your calls to. sipx :4xxx siemens: 5xxx In this case you would create a custom rule to send 5+3digits,, sending entire dialed number, out through the mediant, BUT you would place the 5xxx rule ABOVE your internal/voicemail plan. Don't forget to activate the dialing plan.
>>> On 1/26/2009 at 8:13 AM, in message <2780c2f0c716ad4080c32e7ae34b6b41015a2...@in1cplvex003.in1.ad.innovene.com>, "Mitchell, Kenny (Ineos)" <[email protected]> wrote: Hi all, I'm still playing around trying to set up call plans and I've hit a couple of snags. I have my Sip-X server connecting to a Mediant 1000 gateway, which currently has a single analogue line plugged in for testing. The analogue line is off a Siemens HiCom switch, one of several on site, and I need to interface with it correctly. This means that I have to have 4-digit internal extensions and dial a 0 to get an outside line. I have installed the UK-English localization pack and by simply activating the standard dial plans I can now dial all the outside stuff by prefixing it with a 0. Trying to get it to dial a 4-digit extension on the HiCom without a prefix is proving difficult however, and my attempts at a dialplan seem to be failing. Calls ring out but no hardwired extension rings, and in my active call logs I have calls showing as either 'in progress' for many days at a time, or they don’t appear in the historic log at all. Has anyone successfully set up a rule for dialing 4-digit extensions through a gateway that doesn't break anything else? I've tried creating and altering a local rule, altering a long-distance rule and creating custom rules, all to no avail. Kenny Mitchell Infrastructure Analyst
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