Hi, I am curious about the best practices for transferring external incoming calls.
The scenario is very common: Source (an external number) calls target1 (an internal number, SipX user). Target1 transfers the call to target2 (another internal number). This models a common case of a secretary transferring calls. I understand that SIP-wise, the scenario depends on REFER request sent from target1 device to the device representing the source. As the source is a PSTN number, the device representing the source is either a gateway or a SIP trunking equipment which don't know about the target2 internal number. What is the best way of getting the gateway/trunking equipment to know about target2? Regards, Gabor _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
