Scott Lawrence wrote:
On Fri, 2009-02-27 at 14:37 -0800, Chris St Denis wrote:
SipX: 3.10
Phones: Polycom 501/601. 3.x firmware
Gateway: AudioCodes Mediant PRI gateway
I have configured a call forward to a pstn number (my cell) for one of
my extensions from the sipx user login.
* Calls to that extension from other internal phones correctly forward
to the cell phone.
* Incoming calls to the general number (hunt group) that are then
forwarded by a person to that extension correctly forward to the cell phone.
* Calls to that phone's direct number (set as an alias) go to voicemail
instead of forwarding.
How can I fix this?
Can you more specifically describe the failure case? Exactly what
values are put in exactly what configuration fields, and exactly what
address is dialed for the call that goes to voicemail?
sorry to seem pedantic, but there are lots of places to configure things
and your description is not specific enough to know what you've really
done
I had thought this was clear, but I'll try to be more detailed. I was
hoping there was just something simple/obvious I was missing.
IPs and phone numbers foobared, but I've tried to munge them consistently.
Actual IPs are public ones.
5551117573 refers to the Polycom phone's direct line
5552223423 refers to my cell phone
Identification
-------------
User ID: 200
Group: vbsGroup
Aliases: 5551117573 chris
Call Forwarding
-----------------
Extension 200 will ring first.
Always Enabled If not response Forward to 5552223423 ring for
30 seconds
Schedules/Speed Dial/Group Supervisor/Personal AutoAttendant
---------
Empty/unconfigured
Registrations
--------
sip:[email protected] sip:[email protected] 299
Permissions
-------------
All checked except 900 and superadmin. VM server set to internal.
Caller ID
----------
Uses default.
VBS user group
===========
No schedules or personal attendant. Caller ID set to company's main
number. Permissions same as above.
System -> Permissions
=================
900 Dialing Disabled
Attendant Directory Disabled
International Dialing Enabled
Local Dialing Enabled
Long Distance Dialing Enabled
Mobile Dialing Enabled
Record System Prompts Disabled
Toll Free Enabled
Voice Mail Enabled
System -> Dial Plans
==============
Dialing rules
-----------
Emergency Enabled Emergency Emergency dialing plan
Always
International Enabled Long Distance International
dialing Always
Local Enabled Long Distance Local dialing Always
Long Distance Enabled Long Distance Long distance
dialing plan Always
Restricted Disabled Long Distance Restricted dialing
Always
Toll free Enabled Long Distance Toll free dialing
Always
AutoAttendant Enabled Attendant Default autoattendant
dialing plan Always
Voicemail Enabled Voicemail Default voicemail dialing
plan Always
Local
------
Permission: Local Dialing
PSTN Perfix optional: yes
PSTN Perfix: 9
Area codes: 555
External number length: 10 digits
Schedule: always
Gateways: Mediant gateway
Schedules
----------
None defined.
The mediant gateway (It's own web based config)
========================
Protocol Configuration => Routing Tables => Tel to IP
---------------------------
Dest phone prefix: 5551117573
Src phone prefix: *
Dest IP address: pbx.foobar.com
Let me know if you need more details.
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
