Passing it as 200 didn't help. After more call tracing I determined it was a permission error in the mediant (needed to make it's own IP authorized to send calls for some reason).
Thanks everyone who replied for the suggestions. milosz wrote: > try capturing the syslog output from the mediant for a "bad" forward > to see if it complains about anything. > > try using manipulation tables in the mediant to have it pass 200 to > sipx rather than the full 555 number. > > On Fri, Feb 27, 2009 at 7:24 PM, Chris St Denis > <[email protected]> wrote: > >> Scott Lawrence wrote: >> >> On Fri, 2009-02-27 at 14:37 -0800, Chris St Denis wrote: >> >> >> SipX: 3.10 >> Phones: Polycom 501/601. 3.x firmware >> Gateway: AudioCodes Mediant PRI gateway >> >> I have configured a call forward to a pstn number (my cell) for one of >> my extensions from the sipx user login. >> >> * Calls to that extension from other internal phones correctly forward >> to the cell phone. >> * Incoming calls to the general number (hunt group) that are then >> forwarded by a person to that extension correctly forward to the cell phone. >> * Calls to that phone's direct number (set as an alias) go to voicemail >> instead of forwarding. >> >> How can I fix this? >> >> >> Can you more specifically describe the failure case? Exactly what >> values are put in exactly what configuration fields, and exactly what >> address is dialed for the call that goes to voicemail? >> >> sorry to seem pedantic, but there are lots of places to configure things >> and your description is not specific enough to know what you've really >> done >> >> I had thought this was clear, but I'll try to be more detailed. I was hoping >> there was just something simple/obvious I was missing. >> >> IPs and phone numbers foobared, but I've tried to munge them consistently. >> Actual IPs are public ones. >> 5551117573 refers to the Polycom phone's direct line >> 5552223423 refers to my cell phone >> >> >> Identification >> ------------- >> User ID: 200 >> Group: vbsGroup >> Aliases: 5551117573 chris >> >> Call Forwarding >> ----------------- >> Extension 200 will ring first. >> Always Enabled If not response Forward to 5552223423 ring for 30 >> seconds >> >> Schedules/Speed Dial/Group Supervisor/Personal AutoAttendant >> --------- >> Empty/unconfigured >> >> Registrations >> -------- >> sip:[email protected] sip:[email protected] 299 >> >> Permissions >> ------------- >> All checked except 900 and superadmin. VM server set to internal. >> >> Caller ID >> ---------- >> Uses default. >> >> >> VBS user group >> =========== >> No schedules or personal attendant. Caller ID set to company's main number. >> Permissions same as above. >> >> System -> Permissions >> ================= >> 900 Dialing Disabled >> Attendant Directory Disabled >> International Dialing Enabled >> Local Dialing Enabled >> Long Distance Dialing Enabled >> Mobile Dialing Enabled >> Record System Prompts Disabled >> Toll Free Enabled >> Voice Mail Enabled >> >> >> System -> Dial Plans >> ============== >> Dialing rules >> ----------- >> Emergency Enabled Emergency Emergency dialing plan Always >> International Enabled Long Distance International >> dialing Always >> Local Enabled Long Distance Local dialing Always >> Long Distance Enabled Long Distance Long distance dialing >> plan Always >> Restricted Disabled Long Distance Restricted dialing >> Always >> Toll free Enabled Long Distance Toll free dialing Always >> AutoAttendant Enabled Attendant Default autoattendant >> dialing plan Always >> Voicemail Enabled Voicemail Default voicemail dialing >> plan Always >> >> Local >> ------ >> Permission: Local Dialing >> PSTN Perfix optional: yes >> PSTN Perfix: 9 >> Area codes: 555 >> External number length: 10 digits >> Schedule: always >> >> Gateways: Mediant gateway >> >> Schedules >> ---------- >> None defined. >> >> >> The mediant gateway (It's own web based config) >> ======================== >> Protocol Configuration => Routing Tables => Tel to IP >> --------------------------- >> Dest phone prefix: 5551117573 >> Src phone prefix: * >> Dest IP address: pbx.foobar.com >> >> >> >> Let me know if you need more details. >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> >> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
