>>> On 3/25/2009 at 8:25 AM, in message <[email protected]>, Rene Pankratz <[email protected]> wrote: > Hello, > > We figured out a serious issue, that causes the sipXproxy process to
> take 100% CPU-usage and and breaks down the whole SipXecs. > We can reproduce this behaviour on SipX 3.10.2, SipX 3.10.3 and > 3.11.12-014925. > > The following steps lead to this problem: > Create a hunt-group (e.g.extension 800) in SipX that consists of 3 > telephones (e.g. 801, 802, 803). All phones shall ring at the same time, > don't allow call forwarding. > Modify the call forwardings of the hunt-group members via Webinterface, > so that the other phones ring if user is busy or activated DND. > > Extension 801: > Forward to 802 if no response and ring 803 at the same time. > > Extension 802: > Forward to 803 if no response and ring 801 at the same time. > > Extension 803: > Forward to 801 if no response and ring 802 at the same time. > > With this setting SipX soon starts to act in an unexpected way. > Unfortunately some phones seemed to ring forever and soon the whole SipX > broke down. > Background is that the members of the hunt group shall forward their > calls to the others when they leave their desk. We expected this could > be done by configuring SipX in the way described above and activating > DND when leaving the desk. > > Setting the call forwarding of the users to the hunt-group-extension > causes the same beahviour. > > Any suggestions to solve this problem? We want to avoid setting call > forwardings on the phones. > > Thanks in advance > René Pankratz > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > Well, according to what I think you said, it sounds like you have the hunt group configured in a strange way. Normally your hunt group forwarding/no answer settings are controlled by the hunt group withini sipxecs, not by phone settings, which is one-way-to-do-it. You would create the hunt group with the "lead line" as "initially call", then add the other lines. Make sure you have your fallback destination defined 9what to do if noone answers, like "Use Voicemail". Remember the hunt group allows only certain things: 1. You cannot circularly hunt; Ring line 200 initially, then 201-204, then 200 again. Putting the same line in the hunt group more than once is not a good idea. 2. You might find call forwarding more problematic, so turn it off for testing purposes and create your hunt group in a simple fashion and see what happens. 3. Please state what kind of phones you are using, it might make a difference if the phones have some type of known issue with DND. You never know. A good working example: Initially call: 200 930 seconds) If no response: 202 If no response: 203 If no response: 204 If no response: 300 (create a line of 300 with no phone and forward it all the time to 8200, which is the voicemail for user "200", the pilot phone in the hunt group. Turn off call forwarding, turn on voicemail. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
