> Scott, > My apoligies, the version we are actually running is 3.11.12, development version.
--- On Wed, 4/1/09, Scott Lawrence <[email protected]> wrote: From: Scott Lawrence <[email protected]> Subject: Re: [sipx-users] Sipxecs 3.11.2 Queue Issue To: [email protected] Cc: [email protected] Received: Wednesday, April 1, 2009, 11:09 AM On Tue, 2009-03-31 at 09:07 -0700, [email protected] <http://ca.mc369.mail.yahoo.com/mc/[email protected]> wrote: > Hello All, > > We are currently having the following issue with Sipxecs Version > 3.11.2: > "The agents cannot login into the ACD group. It says they are logged > in but when you call the ACD they don't ring". > Any help with be greatly appreciated :) > It might be a result of ACD restart? (http://track.sipfoundry.org/browse/XECS-2357). Try to sigh-out all agents and re-sign-in them, would work around the problem if the cause is the same as XECS-2357. cheers, Huijun
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