I was really excited about the 4.x cluster idea... ... until I tried to add my second ACD server (I got the error in the subject above). Is a cluster really limited to one physical ACD server? I want to scale this cluster beyond the agent capacity of one server.
Do I have to build multiple clusters if I need more agents than one ACD server can handle? Is there a better way to build/configure this in either 3.x or 4.x? Thanks, James
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