James R wrote: > I was really excited about the 4.x cluster idea... ... until I tried > to add my second ACD server (I got the error in the subject above). Is > a cluster really limited to one physical ACD server? I want to scale > this cluster beyond the agent capacity of one server. > > Do I have to build multiple clusters if I need more agents than one ACD > server can handle? Is there a better way to build/configure this in > either 3.x or 4.x? > > Thanks, > > James >
You set the number of ACDs that sipXconfig will let you to create in the cluster by adding the following line to sipxconfig.properties callCenterBundle.max=4 But if you do that you have to use phones (and not WEB UI) to log in the agents. Most of roles/cluster limits are there because we do not not test all possible combinations. If you are willing to do the testing yourself you can change it. D. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
