> > I am testing a 4.1 system right now. I provisioned some > numbers from bandwidth.com to come into the system. > > When calling out from a bria professional softphone, as a > remote worker, I get disconnected at 25 seconds. I have a > similar experience calling in. > > I checked the bandwidth.com settings in sipXbridge. I turned > off sip-keep alive on the client and still see it disconnecting. > > This makes me suspect the phone is the issue. I ran a > siptrace on a call, and see the BYE from the softphone. > > In the BYE message from my internal softphone I see: > > User-Agent: Bria Professional release 2.5.1 CE6 stamp 53090 > Reason: SIP;description="RTP or RTCP inactivity" > Content-Length: 0 > > I can post the trace here, but I used the Counterpath > Provisioning Tool within sipxecs taking all the defaults and > assigning the line. I don't think it is a sip-keep alive > issue, since it happens whether that is on or off. > > I'll try a hardphone tomorrow, but was wondering if anyone > else has tried the Bria Pro on 4.x yet with similar issues?
What is the difference between this scenario and the one where you had the call to a remote worker go to voicemail directly - is it just the client type (Bria vs. x-lite)? The client seems to complain that it is not seeing any RTP traffic. If that is the case, you would probably have one-way or no-way speech path on the call. Was that the case? Also, please verify that the intranet subnet(s) you configured under System->Internet Calling *exactly* describe the private subnet that sipXecs is a part of. Remove any default entries that do not apply to your situation. If that is set up correctly, please send me a packet sniff of the call on the 'any' interface. Also be sure to disable any NAT traversal capabilities on Bria, i.e. under Account->Topology, select 'Use Local address' and uncheck 'enable ICE'. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
