On Thu, 2009-05-21 at 08:22 -0700, lintock wrote: > Hello, > > We are running sipx 3.10.2, and are having some problems with the supervisor > feature of the ACD server. > > Scenario: > Reboot of the configserver service > CSR supervisor logs into sipx and can see queue stats > Another CSR supervisor logs into sipx and can see queue stats > Another CSR supervisor logs into sipx and can see queue stats > Sales supervisor logs into sipx and can not see queue stats > Original CSR supervisor logs into sipx and can not see queue stats > secondary csr supervisor logs into sipx and can not see queue stats > > the problem seems to happen when a person from another department, who views > another queue logs in. Once they log in everyone looses the ability to view > queue stats, with the exception of the superadmin. to fix it we have to > reboot the configserver service (this is a production phone system so that's > not really an option)but then the same condition occurs. Its also > reproducible if i were to flip the order and have the sales guys log in > first, and the csr guy second, same thing happens. > > Any Ideas as to what this could be ?
I don't recall having heard anything like this before. This is probably worth opening an issue on, though it would be more interesting to know if it is reproducible on the current version (I'll see if I can get someone to do this in the lab). _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
