On Tue, 2009-06-02 at 22:04 -0400, M. Ranganathan wrote:
> It appears, from the trace you sent me, that the number you are trying
> to call 883495xxxx  is not known to the ITSP and hence it returns 404
> User Not Found.
> 
> The call flow looks fine. Its just that the ITSP does not recognize
> the number. You may want to take a look at the wiki instructions on
> how to generate / interpret sipx trace files so you can do some
> preliminary troubleshooting to eliminate obvious problems.
> 
> Ranga
> 

Hi, Ranga. 

First i want to thank you for your time to help me and to troubleshoot
with me the problem.

I will take a look to the wiki instructions. The interesting part is
that i call actually to this number 00359883595xxx. I tried to call to
this number from x-lite directly thru voicetrading and the phone is
ringing.

My dial plan is configured this way:

I go to dial plans, then i choose a new international dial plan. There i
set the name and PSTN prefix to be 00359. I choose the gateway (in my
case voicetrading), then i enable dial plan. From softphone i call the
number this way: 00359883495xxx.

 I tried also this way.
I go to dial plans, then i choose a new international dial plan. There i
set the name and PSTN prefix to be 883. I choose the gateway (in my case
voicetrading), then i enable dial plan. From gateway dial plans i add
+359 as prefix to all dial plans. From softphone i call the number this
way: 00359883495xxx.

I don't use Long distance prefix.

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