The management team would like for our phone system to ring the receptionist first before sending it to the hunt group/queue. I have attempted to accomplish this by creating a extension which is set to forward "at the same time" to the receptionist's extension for 10 seconds. I then set another forward instruction "if no response" dial the hunt group. The receptionist is included in said hunt group and is in the first position.
The problem is that if the receptionist does not answer the initial ring it will send to the rest of the phones in the hunt group but her phone does not ring.
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