When you manually added the phone, did you enter the correct case for 
the MAC address?

Keith.


Boy Aidil Sjam wrote:

>Oops, I mean, I found spa000E08D09436.cfg at the tftproot folder. Sorry for 
>the typo 
>
>
>-------------------------
>Original Message:
>From: Keith Gearty <[email protected]>
>To: Boy Aidil Sjam <[email protected]>
>Cc: [email protected]
>Date: Wednesday, 24 June 2009 19:25
>Subject: Re: [sipx-users] Linksys SPA941 IP Phone - Provisioning Issues
>Was that a typo in your email, or does the file actually have the wrong 
>number of zeros after "spa" ?
>
>Keith.
>
>Boy Aidil Sjam wrote:
>
>  
>
>>Hi All,
>>
>>I think there are some issues with Linksys SPA IP Phone with sipXecs 
>>ver.4.0.
>>
>>I used Linksys SPA941
>>
>>First, when I used Discover Devices, the IP Phone was discovered with 
>>the correct mac address, IP address, and Vendor, but there?s no single 
>>model I can choose.
>>
>>Second, I manually add the phone from the phone menu, I assign the 
>>line and used all the default value. After I reset the phone to 
>>factory default, set profile rule to /spa$MA.cfg, then reboot the 
>>phone, the phone can not registered. Try to restart the sipX server, 
>>reconfigure the phone on server, and reconfigure the phone but still 
>>the same.
>>
>>Then I ran wireshark to capture the communication between the phone to 
>>the server. I found out that the Linksys request file: 
>>/spa000e08d09436.cfg and cannot find the file on the server.
>>
>>I checked on the tftp server root directory on the server, I found 
>>there?s a spa00E08D09436.cfg (all the MAC address characters in the 
>>capital). After I rename the file, now the Linksys able to load the 
>>configuration.
>>
>>This problem never found on sipXecs ver.3.10. 3
>>
>>Regards,
>>
>>B. Aidil
>>
>>
>>
>>    
>>
>
>
>
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