Ah, I misunderstood...  you just want it rejected.

Leave voicemail off for that line and only allow one call per line key.

Mike

-----Original Message-----
From: heros [mailto:[email protected]] 
Sent: Friday, June 26, 2009 4:37 AM
To: Picher, Michael; 'Dale Worley'
Cc: [email protected]
Subject: R: [sipx-users] R: Get the busy tone on busy phone

Yes Michael, 
I forward the call with call diversion on Polycom. There is an option called
"forward on busy". Then the call is forwarded to a autoattendant with a
preregistered message with the "busy tone". It works but the problem here is
that the call is answered. I was looking for a cleaner solution.

Heros




-----Messaggio originale-----
Da: Picher, Michael [mailto:[email protected]] 
Inviato: venerdì 26 giugno 2009 9.48
A: heros; Dale Worley
Cc: [email protected]
Oggetto: RE: [sipx-users] R: Get the busy tone on busy phone

Actually, you might be able to do this in the phone configuration if you are
using Polycoms...  Go into the line in the phone configuration and then
select Call Diversion.

Mike

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of heros
Sent: Friday, June 26, 2009 3:18 AM
To: 'Dale Worley'
Cc: [email protected]
Subject: [sipx-users] R: Get the busy tone on busy phone

Yes Dale, Thank you. I know this particular.
But I'd like Voicemail on "no answer". I don't want voicemail "on busy". The
only solution is forwarding to a autoattendant with a preregistered busy
message. It's not very good because the PSTN line is answered but this is
the only way I found. Maybe a second solution is forwarding to a "dummy"
extension for which voicemail has been disabled. In this second case I have
to dedicate a user

Heros



 

-----Messaggio originale-----
Da: Dale Worley [mailto:[email protected]] 
Inviato: giovedì 25 giugno 2009 18.26
A: heros
Cc: [email protected]
Oggetto: Re: [sipx-users] Get the busy tone on busy phone

On Thu, 2009-06-25 at 18:06 +0200, heros wrote:
> The problem is that instead of getting the busy signal
> I always get the voicemail message.  Is there a way to get the busy
> tone on busy?

If you disable voicemail for a particular extension, then you will get
the busy signal.

Dale




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