Re: [sipx-users] Anyone know how to use music on hold in soft-phone

Wed, 29 Jul 2009 23:31:10 -0700

Thanks,
But why i still cannot listen anything when i press hold in my x-lite.
I already try to use others softphone (mizu,Bria pro) but still is the same.
Is it have to set something in Sipxecs?
--winson
 
Sathya Chandrakala wrote:
Winson (Elabram) wrote: 
May i know how to use music on hold in soft-phone,

Actually what is the different between call park and music on hold?

--Winson
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MOH Feature:

MOH feature provides music to a party waiting for its connection to be established. MOH can be trig erred  to play during call transfers, when call is parked or when  the receiving  party  simply needs to mute the conversation. Playing  music  informs  the  waiting party  that the connection is still established and prompts them to continue to wait.

Call Park Feature:

Call parking allows you to place (park) a call in designated extension area where it can be retrieved later from same or a different extension. For example
    * During a conversation, a person may need to go to another office for some reason (for example, to retrieve an important file); parking the call allows this person to continue the conversation after arriving at the other office.


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