That is why MoH is working on your softphones.  Because they aren't
actually doing the MoH.  It is the sip trunk in the sipX system
providing MoH to the phone.  When using FXO gateways they can't do this
and the softphones will not get MoH (because they don't work properly
with the standard that sipXecs supports).

 

Thanks,

  Mike

 

From: naga raju [mailto:[email protected]] 
Sent: Thursday, July 30, 2009 10:03 PM
To: Picher, Michael
Cc: [email protected]; [email protected];
[email protected]
Subject: Re: [sipx-users] Regarding MOH

 

yes

On Fri, Jul 31, 2009 at 5:27 AM, Picher, Michael
<[email protected]> wrote:

Are you using a sip trunk into the PBX?

 

From: naga raju [mailto:[email protected]] 
Sent: Wednesday, July 29, 2009 6:19 PM
To: Picher, Michael; [email protected]
Cc: [email protected]; [email protected] 


Subject: Re: [sipx-users] Regarding MOH

 

Hi today i was tested the  MOH using asterisk and x-lite phones, it's
working fine. So i think x-lite is definitely supporting MOH. So i was
installed sipx server in some other machine again i tested the MOH.Still
it's not working. any idea regarding this problam let me know?

On Tue, Jul 28, 2009 at 7:15 AM, Picher, Michael
<[email protected]> wrote:

Moh definitely is not supported on xLite.

 

Mike

 

From: Todd Hodgen [mailto:[email protected]] 
Sent: Monday, July 27, 2009 2:07 PM
To: 'naga raju'; Picher, Michael
Cc: [email protected]
Subject: RE: [sipx-users] Regarding MOH

 

Look at the feature matrix for the xlite client.  I believe that Xfer is
not included with the product.  The button is there, but not active on
the unlicensed version.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of naga raju 


Sent: Monday, July 27, 2009 10:16 AM
To: Picher, Michael
Cc: [email protected]
Subject: Re: [sipx-users] Regarding MOH

 

no i did't changed the MoH file. i am using X-lite soft phone. At the
time of call parking Moh is working. But if i hold not getting any MOH.
i think it may be problam with x-lite soft phone. Blind call transfer
button also not working in x-lite.

On Mon, Jul 27, 2009 at 3:11 PM, Picher, Michael
<[email protected]> wrote:

Did you change the MoH file?  If so, is it in the proper format?

 

If not, are you using a MoH compatible phone?

 

Mike

 

From: [email protected]
[mailto:[email protected]] On Behalf Of naga raju
Sent: Saturday, July 25, 2009 2:51 PM
To: [email protected]
Subject: [sipx-users] Regarding MOH

 

Hi all, 

i trying to test the MOH. i am configured MOH in features->Music on hold
in web ui and i called fro one user to another user. After establish the
call i press the hold buttton i am not getting MOH . But while testing
call parking i am getting the MOH. Any body have idea am i doing
correctly or not?

 

 

 

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