Michael,
This is an odd problem. What happens if you call the auto-attendant
from a local extension and then dial the remote user extension on the
AA?
Let me know,
bob
________________________________
From: [email protected]
[mailto:[email protected]] On Behalf Of Picher,
Michael
Sent: Tuesday, September 08, 2009 9:06 AM
To: [email protected]
Subject: [sipx-users] SIP Trunk with Teleworker problem
Wondering if anybody else has experienced this:
Call in on a SIP trunk (coming in vial sipXbridge) and hit the
AutoAttendant.
Try dialing the extension of a remote user (a teleworker coming
in through NAT [sipX media relay]).
Remote phone will not ring, goes to voicemail.
If I put the DID directly on the remote extension the phone will
ring.
Same softphone sitting inside on the network can receive call.
Thanks,
Mike
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