I was having an issue somewhat similar to this issue and found that I did
not enable my dial plan properly. Example: when I set a trunk up to use a
dial plan rule I also had to make sure to enable that rule or you will not
leave the system. That was the fix for me. I also use vitelity.

On Mon, Sep 21, 2009 at 8:15 PM, <[email protected]>wrote:

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>   1. Re: Problem with outbound to Vitelity (Jeff Gilmore)
>
>
> ---------- Forwarded message ----------
> From: Jeff Gilmore <[email protected]>
> To: [email protected]
> Date: Mon, 21 Sep 2009 20:15:02 -0400
> Subject: Re: [sipx-users] Problem with outbound to Vitelity
> Thanks Dave, I tried that (it was already set that way).  I also created a
> 1:1 NAT on my firewall to map an external IP address to the server's
> internal address.  I updated Vitelity's settings to use this external
> address, and the problem remains the same.
>
> Any other ideas?   Thanks!
>
> On Sep 21, 2009, at 7:45 PM, Black, Dave wrote:
>
> I think what you want to do is navigate to  System -> Servers then  select
> your server, then on the left pane, select NAT.  If your public IP is
> static, select “Specify IP address”  and enter the public address. If your
> public IP is dynamic, select “Use Stun”, at least that’s what I do…
>
> Ensure that your Mono wall doesn’t have a SIPProxy running and that your
> outbound rules allow traffic to vitality.
>
> Dave
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Jeff Gilmore
> *Sent:* September 21, 2009 4:08 PM
> *To:* [email protected]
> *Subject:* [sipx-users] Problem with outbound to Vitelity
>
> I am setting up my first SipX box (version 4.0.2 installed as a CentOS ISO
> image).  I have a trunk set up with Vitelity, and I have a Linksys
> SPA942phone and a Grandstream Handytone 486 ATA that can register and call
> each other, as well as receive incoming calls from Vitelity.
>
> My server has a fixed address on my internal subnet, which is NATed to our
> external ISP through a M0n0Wall firewall.  DNS records from the SipX DNS
> advisor have been added to our domain's DNS server, and all of the SIPX
> diagnostics tests pass except the DHCP option 120 test (DHCP is provided by
> a different linux box on the net).  On Vitelity, I ran their setup wizard
> and told it I was using a "SBC/other switch" and that I don't have a static
> address (my network firewall has a static public address, but not my SIP
> server).
>
> When I attempt to call out, I get errors, and I have not been able to
> resolve them.  On the first attempt after a SIPX restart, the phone
> displays:
>
>  *ITSP timed out*
>
> On any subsequent attempts, it displays:
>
> *invalid number*
>
> I have included log entries below that are related to these first and
> second attempts.  I would appreciate any guidance you could share to help
> resolve this problem.
>
> Jeff
>
> proxy log:
>
> "2009-09-21T17:31:54.059270Z":2:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:pid-12066:B7FD46E0:SipXProxy:"SipRouter::readConfig
> SIPX_PROXY_AUTHENTICATE_REALM : ev.ithaca.ny.us"
> "2009-09-21T17:31:54.083237Z":3:KERNEL:WARNING:choicevoip.ev.ithaca.ny.us:OsTimer-9:B79CDB90:SipXProxy:"OsTimerTask::insertTimer
> timer to fire 24569 microseconds in the past, queue length = 0"
> "2009-09-21T17:31:54.118141Z":4:NAT:ERR:choicevoip.ev.ithaca.ny.us:pid-12066:B7FD46E0:SipXProxy:"NatTraversalRules::initializeNatTraversalInfo
> - No child Node named 'publicaddress', using host IP: '192.168.240.33'"
> "2009-09-21T17:31:54.118340Z":5:NAT:ERR:choicevoip.ev.ithaca.ny.us:pid-12066:B7FD46E0:SipXProxy:"NatTraversalRules::initializeNatTraversalInfo
> - No child Node named 'mediarelayexternaladdress', using public IP address
> of '192.168.240.33'"
> "2009-09-21T17:31:54.118449Z":6:NAT:ERR:choicevoip.ev.ithaca.ny.us:pid-12066:B7FD46E0:SipXProxy:"NatTraversalRules::initializeNatTraversalInfo
> - No child Node named 'secureXMLRPC'"
> "2009-09-21T17:31:54.120550Z":7:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:pid-12066:B7FD46E0:SipXProxy:"SipRouter::SipRouter
> Skipping IP address-based domain alias '192.168.240.33'"
>
> "2009-09-21T17:47:26.637249Z":8:
> SIP:WARNING:choicevoip.ev.ithaca.ny.us:SipRouter-11:B6F43B90:SipXProxy:"SipUserAgent::send
> INVITE request matches existing transaction"
> "2009-09-21T17:47:26.716653Z":9:
> SIP:ERR:choicevoip.ev.ithaca.ny.us:SipUserAgent-2:B6E42B90:SipXProxy:"SipUserAgent::handleMessage
> SIP message timeout expired with no matching transaction"
> "2009-09-21T18:51:27.030113Z":10:
> SIP:WARNING:choicevoip.ev.ithaca.ny.us:SipRouter-11:B6F43B90:SipXProxy:"SipUserAgent::send
> INVITE request matches existing transaction"
> "2009-09-21T18:51:27.102803Z":11:
> SIP:ERR:choicevoip.ev.ithaca.ny.us:SipUserAgent-2:B6E42B90:SipXProxy:"SipUserAgent::handleMessage
> SIP message timeout expired with no matching transaction"
>
> Registrar:
>
> "2009-09-21T17:33:07.924858Z":2:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:pid-12253:B7F0A6E0:SipRegistrar:"SipRegistrar::configurePeers
> SIP_REGISTRAR_SYNC_WITH not set - replication disabled"
> "2009-09-21T17:33:07.933720Z":3:
> SIP:WARNING:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar:"LocationDB::load
> failed to load \"/var/sipxdata/sipdb/location.xml\""
> "2009-09-21T17:33:07.934801Z":4:
> SIP:CRIT:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar:"[150-ISN]
> SipRedirectorISN::readConfig BASE_DOMAIN parameter missing or empty"
> "2009-09-21T17:33:07.935590Z":5:
> SIP:CRIT:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar:"[160-ENUM]
> SipRedirectorENUM::readConfig BASE_DOMAIN parameter missing or empty"
> "2009-09-21T17:33:07.940349Z":6:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar:"BranchId::setSecret
> reset identifier key; previously generated branch ids will not be recognized
> as local."
> "2009-09-21T17:33:07.943948Z":7:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar:"BranchId::setSecret
> reset identifier key; previously generated branch ids will not be recognized
> as local."
>
> "2009-09-21T17:47:26.617418Z":8:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar:"ContactList::add():
> [140-FALLBACK] SipRedirectorFallback added contact for 'sip:
> [email protected]':\n   '<
> sip:[email protected]?route=192.168.240.33%3a5090&expires=60>;q=0.9'
> (contact index 0)"
> "2009-09-21T17:47:26.618038Z":9:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar:"ContactList::set():
> [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 0 for 'sip:
> [email protected]':\n   was:    '<
> sip:[email protected]?route=192.168.240.33%3a5090&expires=60>;q=0.9'\n
>   now is: '<
> sip:[email protected]?expires=60&ROUTE=%3Csip%3A192.168.240.33%3A5060%3Blr%3E%2C192.168.240.33%3A5090
> >;q=0.9'"
> "2009-09-21T18:51:27.007826Z":10:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar:"ContactList::add():
> [140-FALLBACK] SipRedirectorFallback added contact for 'sip:
> [email protected]':\n   '<
> sip:[email protected]?route=192.168.240.33%3a5090&expires=60>;q=0.9'
> (contact index 0)"
> "2009-09-21T18:51:27.008200Z":11:
> SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar:"ContactList::set():
> [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 0 for 'sip:
> [email protected]':\n   was:    '<
> sip:[email protected]?route=192.168.240.33%3a5090&expires=60>;q=0.9'\n
>   now is: '<
> sip:[email protected]?expires=60&ROUTE=%3Csip%3A192.168.240.33%3A5060%3Blr%3E%2C192.168.240.33%3A5090
> >;q=0.9'"
>
> Sipxbridge:
>
> "2009-09-21T19:26:45.254000Z":763:INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread-504:00000000:sipXbridge:"Read
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nSIP/2.0 401
> Unauthorized\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bK23c348890a2ad99ab28e54b17fb8ddd1313330;received=66.152.115.226\r\nFrom:
> <sip:[email protected]>;tag=7489546044574466764\r\nTo: <
> sip:[email protected]>;tag=as42a986da\r\nCall-ID:
> [email protected]\r\ncseq: 243
> REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow:
> INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported:
> replaces\r\nWWW-Authenticate: Digest
> algorithm=MD5,realm=\"asterisk\",nonce=\"7c3d6ad3\"\r\nContent-Length:
> 0\r\n\r\n====================END====================\n"
> "2009-09-21T19:26:45.264000Z":764:OUTGOING:INFO:choicevoip.ev.ithaca.ny.us:Thread-504:00000000:sipXbridge:"Sent
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nREGISTER
> sip:vitelity.net SIP/2.0\r\nCall-ID:
> [email protected]\r\ncseq: 244
> REGISTER\r\nFrom: <sip:[email protected]>;tag=7489546044574466764\r\nTo:
> <sip:[email protected]>\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bKb8d2d825af7032dadd9149450c1226bc313330\r\nMax-Forwards:
> 70\r\nUser-Agent: sipXecs/4.0.2 sipXecs/sipxbridge (Linux)\r\nAllow:
> INVITE,BYE,ACK,CANCEL,OPTIONS\r\nRoute: <
> sip:64.2.142.15:5060;transport=udp;lr>\r\nContact: <
> sip:[email protected]:5080;transport=udp>\r\nExpires:
> 600\r\nAuthorization: Digest
> username=\"evinet\",realm=\"asterisk\",nonce=\"7c3d6ad3\",uri=\"
> sip:vitelity.net\",response=\"45d389a3dfb1f12647c04e28bc0a0c1f\",algorithm=MD5\r\nContent-Length:
> 0\r\n\r\n--------------------END--------------------\n"
> "2009-09-21T19:26:45.333000Z":765:INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread-505:00000000:sipXbridge:"Read
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nSIP/2.0 100
> Trying\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bKb8d2d825af7032dadd9149450c1226bc313330;received=66.152.115.226\r\nFrom:
> <sip:[email protected]>;tag=7489546044574466764\r\nTo: <
> sip:[email protected]>\r\nCall-ID:
> [email protected]\r\ncseq: 244
> REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow:
> INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported:
> replaces\r\nContact: <sip:[email protected]>\r\nContent-Length:
> 0\r\n\r\n====================END====================\n"
> "2009-09-21T19:26:45.339000Z":766:INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread-506:00000000:sipXbridge:"Read
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nSIP/2.0 200
> OK\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bKb8d2d825af7032dadd9149450c1226bc313330;received=66.152.115.226\r\nFrom:
> <sip:[email protected]>;tag=7489546044574466764\r\nTo: <
> sip:[email protected]>;tag=as42a986da\r\nCall-ID:
> [email protected]\r\ncseq: 244
> REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow:
> INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported:
> replaces\r\nExpires: 60\r\nContact: <
> sip:[email protected]:5080;transport=udp>;expires=60\r\nDate: Mon, 21
> Sep 2009 19:26:41 GMT\r\nContent-Length:
> 0\r\n\r\n====================END====================\n"
> "2009-09-21T19:27:40.350000Z":767:OUTGOING:INFO:choicevoip.ev.ithaca.ny.us:Timer-0:00000000:sipXbridge:"Sent
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nREGISTER
> sip:vitelity.net SIP/2.0\r\nCall-ID:
> [email protected]\r\ncseq: 245
> REGISTER\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo:
> <sip:[email protected]>\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bK1da4e9709161febd52f49eacbc53d4a1313330\r\nMax-Forwards:
> 70\r\nUser-Agent: sipXecs/4.0.2 sipXecs/sipxbridge (Linux)\r\nAllow:
> INVITE,BYE,ACK,CANCEL,OPTIONS\r\nRoute: <
> sip:64.2.142.15:5060;transport=udp;lr>\r\nContact: <
> sip:[email protected]:5080;transport=udp>\r\nExpires:
> 600\r\nContent-Length:
> 0\r\n\r\n--------------------END--------------------\n"
> "2009-09-21T19:27:40.409000Z":768:INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread-507:00000000:sipXbridge:"Read
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nSIP/2.0 100
> Trying\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bK1da4e9709161febd52f49eacbc53d4a1313330;received=66.152.115.226\r\nFrom:
> <sip:[email protected]>;tag=456322946691187827\r\nTo: <
> sip:[email protected]>\r\nCall-ID:
> [email protected]\r\ncseq: 245
> REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow:
> INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported:
> replaces\r\nContact: <sip:[email protected]>\r\nContent-Length:
> 0\r\n\r\n====================END====================\n"
> "2009-09-21T19:27:40.415000Z":769:INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread-508:00000000:sipXbridge:"Read
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nSIP/2.0 401
> Unauthorized\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bK1da4e9709161febd52f49eacbc53d4a1313330;received=66.152.115.226\r\nFrom:
> <sip:[email protected]>;tag=456322946691187827\r\nTo: <
> sip:[email protected]>;tag=as50b621e6\r\nCall-ID:
> [email protected]\r\ncseq: 245
> REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow:
> INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported:
> replaces\r\nWWW-Authenticate: Digest
> algorithm=MD5,realm=\"asterisk\",nonce=\"45244b5e\"\r\nContent-Length:
> 0\r\n\r\n====================END====================\n"
> "2009-09-21T19:27:40.423000Z":770:OUTGOING:INFO:choicevoip.ev.ithaca.ny.us:Thread-508:00000000:sipXbridge:"Sent
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nREGISTER
> sip:vitelity.net SIP/2.0\r\nCall-ID:
> [email protected]\r\ncseq: 246
> REGISTER\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo:
> <sip:[email protected]>\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bK8998e2ff63548742214864ad15bfe313313330\r\nMax-Forwards:
> 70\r\nUser-Agent: sipXecs/4.0.2 sipXecs/sipxbridge (Linux)\r\nAllow:
> INVITE,BYE,ACK,CANCEL,OPTIONS\r\nRoute: <
> sip:64.2.142.15:5060;transport=udp;lr>\r\nContact: <
> sip:[email protected]:5080;transport=udp>\r\nExpires:
> 600\r\nAuthorization: Digest
> username=\"evinet\",realm=\"asterisk\",nonce=\"45244b5e\",uri=\"
> sip:vitelity.net\",response=\"afc63b4c04b79af840aeda5b3cde5354\",algorithm=MD5\r\nContent-Length:
> 0\r\n\r\n--------------------END--------------------\n"
> "2009-09-21T19:27:40.481000Z":771:INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread-509:00000000:sipXbridge:"Read
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nSIP/2.0 100
> Trying\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bK8998e2ff63548742214864ad15bfe313313330;received=66.152.115.226\r\nFrom:
> <sip:[email protected]>;tag=456322946691187827\r\nTo: <
> sip:[email protected]>\r\nCall-ID:
> [email protected]\r\ncseq: 246
> REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow:
> INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported:
> replaces\r\nContact: <sip:[email protected]>\r\nContent-Length:
> 0\r\n\r\n====================END====================\n"
> "2009-09-21T19:27:40.491000Z":772:INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread-510:00000000:sipXbridge:"Read
> SIP Message :\n----Remote Host:64.2.142.15---- Port: 5060----\nSIP/2.0 200
> OK\r\nVia: SIP/2.0/UDP 
> 192.168.240.33:5080;branch=z9hG4bK8998e2ff63548742214864ad15bfe313313330;received=66.152.115.226\r\nFrom:
> <sip:[email protected]>;tag=456322946691187827\r\nTo: <
> sip:[email protected]>;tag=as50b621e6\r\nCall-ID:
> [email protected]\r\ncseq: 246
> REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow:
> INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported:
> replaces\r\nExpires: 60\r\nContact: <
> sip:[email protected]:5080;transport=udp>;expires=60\r\nDate: Mon, 21
> Sep 2009 19:27:36 GMT\r\nContent-Length:
> 0\r\n\r\n====================END====================\n"
> [
>
>
>
>
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> List Archive: http://list.sipfoundry.org/archive/sipx-users
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