There is one place where it has to be "turned on", if the user does not
have voicemail permission ("Permissions" link at the left side of the
user management page), then it can't subscribe to MWI notifications
either. I don't believe that this is your problem, however, because this
permission is granted by default.We had similar adventures with Cisco 7940 phones. In that case, if the domain was not configured correctly in DNS, MWI did not work. E.g. if the SIP proxy was configured by IP address and not by its DNS name. I propose that you check your DNS configuration. If that does not help, you should check whether the phone subscribes at all to MWI notifications. You should see something like this coming from the phone after it boots up: SUBSCRIBE sip:[email protected] SIP/2.0 Call-ID: [email protected] CSeq: 1 SUBSCRIBE From: <sip:[email protected]>;tag=329878 To: <sip:[email protected]> Max-Forwards: 70 Contact: <sip:[email protected]:5560> Expires: 1800 Event: message-summary Content-Length: 0 where 404 is the SIP user name. Regards, Gabor ________________________________ From: jermaine pinder [mailto:[email protected]] Sent: 03 November 2009 21:47 To: [email protected] Subject: [sipx-users] MWI (message waiting indicator) I have Polycoms 650 and 550 IP phones and when a caler leave a message I don't see any indication on the phone that a message has been left. How do I turn this on and I'm running SipX 4.02 with patch 17. Thanks
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