It sounds as if they are authenticating you by IP address. If so, can you receive calls?
A call-trace would be handy too. With bandwidth.com, we use the default company (main telephone) number as the outgoing caller id by placing the number as the username (no password). What is the format of your dialed number? Does the gateway automatically add a "+1" to all calls, if so, make sure you dial "just" the 10 digits so the +1 gets added automatically. On Wed, Nov 4, 2009 at 12:08 PM, Burden, Mike <[email protected]> wrote: > Local Exchange Carriers of Michigan. > > > > > > > > *From:* Tony Graziano [mailto:[email protected]] > *Sent:* Wednesday, November 04, 2009 12:04 PM > *To:* Burden, Mike > *Cc:* [email protected] > *Subject:* Re: [sipx-users] Multiple gateways? > > > > Who is the ITSP? > > > > > > On Wed, Nov 4, 2009 at 12:01 PM, Burden, Mike <[email protected]> wrote: > > The new ITSP is not assigning a username/password, and is simply > authenticating us by our source IP address. > > When I set up the Gateway for the new ITSP, I simply left the username and > password blank. > > > > Is that the correct thing to do? > > > > > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Burden, Mike > *Sent:* Wednesday, November 04, 2009 12:00 PM > > > *To:* [email protected] > > *Subject:* Re: [sipx-users] Multiple gateways? > > > > As a test, I removed the Gateway for the SIP Trunk to the first ITSP, > leaving only the Gateway to the new ITSP. > > > > I’m still getting a fast busy, so apparently I have a problem with the > Gateway configuration for the new ITSP. > > Could that prevent the sipXecs from placing an outbound call correctly, > even though there was another, working > > Gateway specified ahead of it in the Dial Plan? > > > > > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Burden, Mike > *Sent:* Wednesday, November 04, 2009 11:47 AM > *To:* [email protected] > *Subject:* [sipx-users] Multiple gateways? > > > > Good morning, > > > > > > OK, I’m brand new to both IP telephony and sipXecs, so if I’ve done > something dumb, go easy on me. :) > > > > > > I have sipXecs working correctly with a SIP trunk to our ITSP. This > Gateway uses the Internal SBC (sipXbridge-1) as the route. > > > > I want to add a SIP trunk to a second ITSP. I went to Devices -> Gateways > -> Add New Gateway -> SIP Trunk and filled in the information for the new > ITSP, and set up the Dial Plan so that the original Gateway was first, > followed by the Gateway to the new ITSP. The new Gateway also uses > shipXbridge-1 as the route. > > > > After restarting services, outbound calls do not work at all (fast busy.) > > > > I removed the Gateway for the new ITSP from the Dial Plan and restarted > services, but it still didn’t work (still fast busy.) > > > > I removed the new Gateway and restarted services again, and everything > worked again. > > > > > > Where am I going wrong? Shouldn’t the system use the Gateways in the > order I specified in the Dial Plan? > > > > > > > > Mike Burden > > Lynk Systems, Inc > > e-mail: [email protected] > > Phone: 616-532-4985 > > > > > > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/
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