I think it's a problem of DNS, did you run configuration test in sipXecs
administration portal? Did you set up your phones and gateways to use DNS
SRV record? I has such problems before when I was evaluating phone systems.

On Tue, Dec 1, 2009 at 12:31 AM, Nitin <[email protected]>wrote:

> Scott Lawrence <scott.lawrence <at> nortel.com> writes:
> > If you'd like help with working out the issues, I suggest starting by
> > choosing just one problem, carefully describing your complete
> > configuration, and collecting traces of the network traffic for that one
> > problem and posting them here.
> >
> > See:
> >
> > http://sipx-
>
> wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer#Getting_SIP_
> Messages_to_display
> >
> >
>
> I did see the sipviewer but we donot have any linux boxes around with X
> installed. Can you give any link for windows based sip viewer?
> Or maybe guide me how to use wireshark to collect sip packets.
>
> I will summarize problems
>
> a) Vegastream or GXW4104(as gateway) can only transfer calls to AA or
> Polycom
> phones. They cannot transfer calls to Cisco.
>
> b) I can call cisco-cisco or Polycom-cisco or Cisco-Polycom. I can call
> Cisco-
> AA.
>
> c) I cannot transfer call Cisco-Cisco. I can transfer Cisco-Polycom, but
> not
> polycom-Cisco.
>
>
> Before everybody gets confused, Cisco phones cannot recv calls from/to AA
> or
> gateway. They are regsitering well becasue I can call from other phones to
> Cisco
> (internal)
>
>
> And also, for Cisco - dialplan.xml is a requirement (on wiki it says
> otherwise)
> becasue if dialplan.xml is not present, the phone will dial only 1 digit.
>
> nitin
>
>
>
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